FAQ

Below, you’ll find answers to the most common questions about our products, shipping, and policies. If you don’t see your question here, feel free to reach out, we’re always happy to assist

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When will my order be shipped?

Orders are processed within 1–2 business days. You’ll receive a tracking number via email once your order is shipped.

Do you ship outside Greece?

Yes we ship worldwide, Shipping costs and delivery times vary depending on the destination country.

Are all your cards authentic?

Absolutely. All products are 100% authentic Pokémon TCG items, sourced from trusted suppliers.

What if my order arrives damaged?

Contact us within 48 hours at pokegreco.info@gmail.com with photos, and we’ll arrange a replacement or refund.